If I could give this "stealership" 0 stars I would. Worst experience I've ever had the misfortune to experience. Not recommended for anything. Find somewhere else.

Very helpful salesman. Not pressuring, informative and searched out info when he didn't know it. Helped negotiate a trade in on a new Rav 4 Hybrid. The finance person, however, was insensitive to my time-frame late in the day and tried to "wear me down" to accept extra warranties with inadequate l o n g explanations, despite knowing I/we had a long way to drive home in sketchy rainy condititions. Took at least an hour and a half longer than it should have to get things finalized. Nearly walked out without signing the agreement. It also seemed the dealership wasn't always up to snuff with what was going on in other departments - such as a full tank of gas when I drove off in the new vehicle, but the salesman has tried to make things right.

I took my Sienna mini van to Toyota of Newport because I had a broken sliding door handle - they quoted me at $1644.00. I asked why it was so expensive and they said that it was because they had to remove both doors and replace the "internal mechanisms." I thought this seemed high considering it was over a third of the total value of my van so I did some quick research. Turns out that I actually only needed new handles and all the internal parts were fine. It costed $20 for both door handles and it took less than a half hour to install at home without any special tools. Toyota of Newport are pirates and I've heard several stories about them doing this same thing to other people. BEWARE AND STAY CLEAR.

Beware buying used! Sold my son an unsafe used vehicle with defrosters that didn't work and rotors that were too small so the brakes couldn't connect fully. Claimed they were sorry but will not return my calls.

We recently purchased a Toyota Tacoma from Newport, Or. Toyota. It was a very good experience.

If you are buying or servicing a Toyota, this is the only place in Oregon to go. The service department is professional and prompt. I purchased a new Rav 4 Hybrid from the Sales Department and Jennifer K. was very well informed, personable and one of the hardest working persons I have ever met. This is also the most well managed team of professionals that I have had the good fortune to work with. Newport Toyota is a fine family of sterling professionals. Thank You, Sandra Peterson

Let me start off by saying sometimes in our lives the positive forces that be put people in our lives to save us. I’ve been traveling from Washington down the US coast of 101 to eventually reach California. I’m a single woman newly retired on my own the first trip like this of my life hauling a camper and everything I own. On the first leg of this journey my Toyota tundra who I bought used from a dealer in Washington had its transmission completely die on a Saturday afternoon. Bright and early Monday morning I was at the dealership praying for a miracle, it turned out the entire transmission had to be replaced I was staying in a campground and only had limited time, when Rich in the service department heard my story he rallied every every force, sent out every dog, and pulled in every single favor and he actually performed a miracle! With a full schedule COVID-19 lockdown and people out sick he got my vehicle in with no notice, did all of the repairs and kept it at a price that I was able to manage! I will be forever grateful, ladies this is the place to shop do not buy a vehicle anywhere else! This dealership is worth traveling states to, in order to buy a vehicle and have your vehicle serviced with confidence that all of the people there are really on your side in there to help you. Thank you ever so much! God bless you and merry Christmas

I bought my Highlander from Newport Toyota a little over two years ago. Since then I have had my car serviced by Newport Toyota. Everyone in the Service Department is pleasant and friendly. I have always waited, rather than taking advantage of a ride home, because the service has always been done in about an hour. Otherwise, I would have just gotten home when I’d have to go back to pick up my car. That’s what I call service! I also appreciate the check list that’s provided.

Great customer service very professional The dealership should be proud of the service department. The reason my next Tundra will be bought at Toyota of Newport

I have dealt with 7 or 8 service departments in my lifetime and this group is, by far, the best that I have ever dealt with. Sad that the other departments don't live up to the service department's great customer care.

Always Friendly .. Always Professional I have been "working with" Toby Murry Dealership for years .. Now Newport Toyota. The same excellent service and the most friendly staff.

We have tried to get our recall repairs made for 2 years now. Only after the virus hit did they finally say they had the parts in. 3 hours after dropping off our vehicle they called to say they could not work on our car until it was "professionally cleaned and shampooed carpet" because the "dog hair could carry the corona virus". When we picked up our vehicle they refused to make a customer move away from the door so we could leave and allowed another customer to yell at us for even leaving our house if we were so worried about the virus! We later figured out, after we made our appointment at a different dealership, that Toyota of Newport had never ordered the parts to make our 3 recall repairs and that was the real reason they did not repair our vehicle! We called them repeatedly over the 2 year period trying to get the defective airbags and faulty doors that were on recall repaired. NEVER again will we buy from this Toyota or have repairs made. We own 3 Toyota's and are currently searching for a 4th vehicle, wanting to purchase brand new but we will NOT be purchasing from Toyota of Newport or Corvallis (same owner) after this total runaround and failure to follow the 6 foot social distancing laws! ..........................Regarding that, they refused to make a young male move away from the only exit after we asked and he refused and they refused to step in when another young male began screaming at us for even leaving our home to pick up our vehicle. Absolute incompetence and a failure to protect a 76 year old woman and her health, even though they are required to provide 6 feet social distancing! PS. the loaner vehicle they provided stated on the digital screen it gave 50.5 mpg. We drove 32 miles in the vehicle (to Siletz and back) and had to purchase 1.5 gallons of fuel to fill the tank. The car absolutely did NOT get 50.5 miles per gallon, not anywhere near that, that is 23 miles per gallon, so they LIE about that too!

I always feel my Toyota Prius is really taken care of by these guys - while also being thoughtful of my pocketbook. They're a really nice, professional crew, many of them who have been there for years, who go the extra mile to take care of my car and me, and I leave with a washed car too. I love all of that! Thanks!

Always feel like i am walking into a friendly professional local neighborhood dealership when I take my cars in here. I have 3 Toyotas and they service all of them. Too bad the wash rack was frozen, maybe I can take a raincheck and get the wash another day.

What a great job Toyota of Newport did when I had an issue with my Tundra. They got me in quick and took care of the issue for timely,