Customer Testimonials
Great customer service, kept me advised of costs for work being done and provided shuttle service. It was recommended to me and I’m happy to repeat the recommendation to others.
Newport Toyota has the best service in the market. Very well knowledgeable and do an excellent job. I high recommend.Plus,they have a very comfortable lounge.
Dealership personnel and quality service is excellent. The building and lot do not reflect the quality of the product or services. I will continue to service my car at this dealership.
Took my Prius in for routine maintenance and as always I was totally satisfied. Toyota of Newport has been my go to dealership for decades.
Friendly staff and prompt service. Didn’t have to wait a long time for truck to be serviced and felt like everything was addressed properly. Great experience.
Again excellent and friendly service by Newport Toyota! Greeted professionally by staff and my service was started right on time. Finished early too. I have been a long time customer and don’t anticipate changing either.
Took my Avalon in for its routine maintenance. They were above and beyond as always. Always by my cars here and always due my maintenance here. They are more than a dealership they are a family. Won’t go anywhere else because they are just that good.
I had a minor blemish issue with the instrument console, but it was distracting. They were very professional and took care of it right away! I was very pleased with their prompt and professional service!
Decades of stellar service & performance. Grateful to entire staff on every level. Whenever any auto issue came up, it was attended to with immediate action & rectification.
Great place, friendly people. The service department has been great with anything my new Tundra has needed. Due to the pandemic I was not able to get my Truck from this dealership. I had to search for my truck and only found one coming in at a dealer two hours away.
These folks take excellent care of my rig. I think this is my 7th or 8th vehicle from them. Friendly, time estimate spot on. I would suggest them for purchase or service
Great experience buying my 2022 Camry Hybrid at Newport Toyota, including the salesman Joe, as well as the finance guy Jerry. I just went in for my first service maintenance today, and no kidding, everyone I interacted with was very helpful and courteous, and it was done in a very timely manner. I highly recommend this dealership. 😊🤙
I came from out of state on business, couldn't get service before I left due to backlog. Much to my surprise they had me in within 2 hrs. In and out extremely fast, was very pleased.
I took my 2022 Highlander to this dealership for its first service. They were all very friendly and helpful. The work was done very quickly and I didn't wait long at all.
Toyota of Newport is a 5 star service team. They go beyond any service I've ever had. I highly recommend Toyota of Newport. You will be pleasantly surprised with this dealership.
Never felt pressured at any time to buy. All options of the sale were explained in detail. Staff were upbeat, friendly, and helpful. Salesman was solely focused on us during the entire process of buying our new vehicle.
Salesman was very professional. Made the process easy. Customer service was excellent and the price was right. I’ve purchased multiple vehicles from this dealership always very friendly
Was looking around town for a 4 wheel drive truck for under 15k and Eric hooked me up with a really good deal on a 2003 Tundra right off the bat. They didn't try to hit me with any weird or unnecessary fees either. 5/5 experience, definitely recommend this dealership.
Good communication about the issues I have with my 22 Tundra. Willing to go the extra mile to correct the issue
Great job, Chris and the team looked after us when we needed urgent work done, and also thanks to Gloria who shuttled us around while we waited.
Fast, efficient service. I came in for an oil change only and they pointed out some additional work needed without being pushy about it. Will definitely be back.
Hands down one of the best car buying experiences my husband and I have encountered. Joe, Jerry, and Jason were all such a pleasure to work with in finding us our new Toyota Tacoma. From the moment we arrived at their location we knew we were in good hands. Highly recommend working with these folks as they are professional, friendly and all around great people. Thank you all!
I had a scheduled appointment to have a CatCap installed. There was no waiting and everyone was friendly and explained what was going to happen and how long it would take. In fact, it took less time than what they they told me. I was very pleased about the entire experience.
Fast and friendly service.
Toyota of Newport did a great job on my Rav 4. I wish your 60000 mile check didn't cost $1,100+. Maybe Toyota should rethink about valued customers and the discounts they deserve. I would always bring my Rav 4 to Toyota for servicing but I am on a fixed income so I brought my car to an independent. The independent was not able to remove a filter housing so Toyota of Newport took care of it. Thank you.
Friendly and timely customer service.
I felt like I was dealt with fairly and by nice people. No one was the least bit pushy. Only reason I didn’t give 5 stars is because there was A LOT of waiting around for paper work to be finished up. All and all would definitely recommend and return.
I got the new car, that was good kinda hard to find a new Rav4 hybrid. Joe was a perfect Help. I will say Toyota is charging 3 k over sticker, should be 3 under sticker.
Awesome service and wonderful experience with our sales associate Jennifer K. Highly recommend.
Great service every time!
Awesome dealership from service to buying. Ask for Jenn! She is great! No stress, easy process. Got us exactly what we wanted and for the right price.
We have had the best luck with this dealership. We have bought three cars from Jenn and she does not disappoint! Ask for Jenn! She is the best sales lady. She will get you what you want and if they don’t have what you want, she will find it for you. We love our new car! Deal was fast and convenient, paperwork was all ready when we arrived! 15 minutes- in and out!
This was a great car buying experience! Jennifer Krueger was very knowledgeable and helpful but not pushy like some salesmen can be. The whole process was quick too, about half the time it has taken me in the past to purchase a vehicle yet they took the time to explain everything to me. Will definitely recommend Toyota of Newport and Jennifer!
Best Dealership in town have been for over 20ty years that’s why I keep coming back! I won’t get my services anywhere else, and I don’t buy my cars anywhere else.
Everything went smoothly here! We set up an appointment via text, they graciously rearranged appointments for us and helped us trade in an older vehicle & get a new car in quick fashion
fast efficient businesslike and friendly
Chris in the Service department was above and beyond to make sure my car was done quickly and professionally. Didn't matter that my car isn't a Toyota, the whole team stepped up. His customers are lucky that he is providing exceptional service.
I am very thankful for all the assistance I was given. Everyone was great.
Just happy with work done and in time as promised
Outstanding dealership, hands down the best car buying experience I’ve ever had, will definitely buy my next car/truck there…
We just bought a RAV4 from Toyota of Newport. They were excellent to work with! April was our salesperson and she was awesome. I felt no pressure there. Jerry is the manager he seemed a very bright, knew his stuff, and was great to work with. Gloria gave us a ride to the dealership she was fun and made us smile. I would definitely work with them again.
April Marie Poulsen helped me buy my new Toyota Corolla Hybrid. She was incredible, so personable it feels like she is a friend now. Personable but also knowledgeable. I doubt I will buy another car for a long, long time but if I did, I would buy it here and from April. Thanks, April!
By far the best car buying experience ever. The process was seamless and the staff friendly and helpful. I will absolutely be purchasing from this dealership again. I didn’t know car buying could be so quick and easy. Thank you April and Jerry!
Very professional and honest
Purchased our amazing Lexus in Eugene, but didn't feel like making a 4 hour round trip everytime it needed maintenance. Figuring Toyota of Newport can do the service was so happy to meet and work with Ray on getting our 350 F Sport into the system and looked after. Smooth and confident performance from the car and the service team!
Great place to go if you want a new vehicle employees are very knowledable and helpful
Excellent and professional service wasted no time getting me set up with my new tacoma
April our salesperson reached out to me to inform me of 2022 RAV4 hybrids that were coming to the Newport dealership. At that time we reserved the vehicle that we were interested in buying. April kept us update when the vehicle was manufactured, the location and when the vehicle was being shipped weekly. When are vehicle was delivered we were notified and setup a appointment to pickup up the vehicle. We pickup the vehicle and we’re met with a smile and we were informed of, how to operate the vehicle. First hybrid for our family, also information on warranty and ...
This was the best car buying experience that I have experienced. The gal that helped me was very pleasant (April Marie) and there was no pressure or games. She was knowledgeable and for the sale I dealt with her exclusively until the financing. Mr Gray, the manager, arranged all of the financing through my credit union and got me the best interest rate that I qualified for. A few papers to sign and I was out the door…,I can tell you this is not your usual experience at a dealership, I highly recommend them as I will use them ...
Fast, friendly service.
Could not have been easier to work with. I contacted 36 dealers before I got a call back from April telling me that she found the car we wanted. She held my hand through the whole process and took care of all the little details that made everything work out. I will not look anywhere else for our next vehicle.
Fast eficiente and on time
I needed a tow kit and it was ordered and received by the next day! Installation was a breeze for me snd I was called immediately when service released my RAV4 for pick up! Awesome service
The process from the first call trying to find a dealership in Oregon with the car I wanted (RAV4 2022 hybrid). Toyota of Newport was the quickest and most realistic of all the dealerships I called. They explained the process with confidence and great detail that I didn’t wanted to waste any more time and put my full trust into Toyota of Newport. Again the process from the very start till driving off the lot was night and day and I was able to leave with confidence and without a single ounce of regret that I was afraid of (from ...
Bought a 22 Rav 4 hybrid 06/06/22. We had a few hiccups due my old trade in and the old dealership, but the team at Toyota went above and beyond to work out all the kinks and get me into my new car! Thank you very much to all who helped out on the finance end of things and April for doing a great job and staying past closing to help us out. I previously bought in a car from them many years ago and that experience included with this experience I would definitely have to recommend them for your next car buying ...
I worked with April and got my new Toyota Tacoma truck. What a wonderful experience it was . She was very knowledgeable and made the process seamless. She found the best financial solution for my budget as well as keeping in touch all the way thru the process. I definitely recommend her to all of my friends and family and everyone who is looking to purchase a vehicle. Thank you April.
Best car buying experience yet. Jennifer K. was so friendly, helpful and knowledgeable! She made everything so easy. Excellent service from trade-in to financing! Highly Recommend! If I lived closer, I would service with them as well.
Excellent Service department. Chris was thoughtful and thorough. I wasn’t aware that my Lexus had prepaid maintenance and Chris went so far to even check on that without my asking. I get better service in Newport than I do in Palm Springs! I highly recommend our local Toyota dealership here in Newport/ South Beach. Thank you Chris!
Work was done successfully. Several things done and cost was exactly what was quoted. Service adviser Ray gave excellent service. Very happy with my visit.
Excellent service!
I had a routine job done by service...inspecting a used Toyota Prius I was going to buy from a private seller. I was charged half of what I was quoted. They took it in and got it out exactly at the promised time. The service writer gave me plenty of info on the car, and it was well worth what I paid. I was treated superbly during the whole process. I hope everybody else has the same experience.
Great service and friendly staff. It was a relaxed environment making it easier to communicate without much stress or pressure. The buying process was quick and painless. I didn't intend to buy a car when I came there, but Jessica worked with me and my budget so efficiently that it was hard to pass up the car that checked all my boxes and hit my ideal price range.
Friendly, professional truck care. Nice waiting room.
Scheduled an oil change. They changed my oil. It's not very exciting, but was accomplished as expected. The only issue I have is that it's been very annoying to get multiple requests to either complete a survey or write a review. It was an oil change.
April marie did a great job with helping me with the process of getting me a new car. Would 100% recommend.
In an out. Very smooth. Nice people
Always a pleasure to do Business with Toyota of Newport. Customer service is predictably wonderful from every employee. Had some add ons done to my vehicle. Professionally done and well within their estimated time for vehicle readiness. They are my "go-to" company for all things Toyota. Steve in Auto Parts was especially helpful. Thank you Steve!
Great friendly energy and management is great as well
Great customer service. Managed to promptly lock my keys in my car when dropping it off and they took it in stride. "No big deal. We can figure it out!" Always happy with my experience there.
I went to go look for new a car at Newport Toyota and I was greeted by the nicest & Best customer service from the nicest young lady by the name of Jennifer she made me feel So comfortable I am definitely coming to buy a vehicle from the young lady at Newport Toyota!!!⭐⭐⭐⭐⭐ if Anyone is looking to purchase a vehicle I personally recommend Jennifer Krueger @ Newport Toyota in Newport Oregon
Excellent, friendly, professional and fast service! Thank you!
Went there for a service for my Chevy truck didn't get good news about it and decided to get my first vehicle from them They were very helpful and me choosing a car that was good for me and they made it really easy For first timer shout out to Joe and Jerry from making it really easy to purchase
The last Manager I didn't think he was good for customers and it show with the technician. So my first experience with Toyota today was awesome. Thank you and staff.
We recently purchased a Toyota Tacoma from Newport, Or. Toyota. It was a very good experience.
If you are buying or servicing a Toyota, this is the only place in Oregon to go. The service department is professional and prompt. I purchased a new Rav 4 Hybrid from the Sales Department and Jennifer K. was very well informed, personable and one of the hardest working persons I have ever met. This is also the most well managed team of professionals that I have had the good fortune to work with. Newport Toyota is a fine family of sterling professionals. Thank You, Sandra Peterson