Customer Testimonials

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Google Dec 7, 2024

Reliable and experienced.

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Google Dec 7, 2024

Awesome sales and finance manager Jerry!! Thanks for your professionalism and getting me the best deal

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Google Dec 7, 2024

My 60k service was done completely and faster than expected. I recommend Toyota of Newport for your Toyota service needs.

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Google Dec 3, 2024

Immediately greeted when we entered the store, and introduced to our agent. Joe Barger. Patient, thorough, answered all our questions. Excellent. Smooth transaction on our 2022 RAV 4.

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Google Dec 1, 2024

Best service shop in the world! Courteous, friendly, easy to make appointments, all work done well, very fair rates, clean environment and very professional!

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Google Nov 27, 2024

Could not ask for a better sales team. Allison was able to answer every question. Allison really knows the both the car and the apps. Thanks for the easy purchase.

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Google Nov 24, 2024

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Google Nov 23, 2024

Joe Barger has been instrumental in buying our new Crown Signia. Beat out 4 other dealerships in obtaining the one we wanted. Low key approach, very knowledgeable, timely follow up, made us feel comfortable and confident in our purchase.

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Google Nov 23, 2024

Excellent experience from Toyota Newport. Friendly and very professional staff keeping us fully informed throughout a diagnostic problem with our vehicle.

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Google Nov 22, 2024

Ali was so great to work with... No fuss no muss just there to help you get what you need and she is awesome! Jerry was great on the financial end and was able to answer all our questions.

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Google Nov 22, 2024

53 years ago, in 1971, I bought my first car — a brand new basic Toyota Corolla. I felt like the luckiest kid in the world to have so fine a thing for my very own. Well, the little old lady I somehow seem to have become just found exactly what she was looking for at Toyota of Newport, and guess what it is — a brand new 2024 basic Corolla. I feel like I’ve returned to my home waters, and it never would have happened without the extra-mile help from the wonderful people there whose friendliness, kindness and expertise made everything so easy. ...

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Google Nov 19, 2024

Courteous and capable

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Google Nov 19, 2024

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Google Nov 15, 2024

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Google Nov 15, 2024

Jennifer had the car waiting for me when I arrived. I test drove it and knew I wanted it. She quickly got all the paperwork done and I was out of there in an hour!!

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Google Nov 14, 2024

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Google Nov 13, 2024

Quick and easy. Easy to schedule online

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Google Nov 11, 2024

Our experience with Toyota in Newport was phenomenal. Great people.

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Google Nov 10, 2024

We had a wonderful experience with April Marie at Toyota of Newport! They offered the best price by far for what we were looking for. She went above and beyond and was incredibly kind. No uncomfortable pressure or demands that you get from some places, and she helped us feel comfortable during the whole process. Not to mention, she (and the whole office) were patient with our very energetic toddler! Incredibly happy with our purchase and overall experience!

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Google Nov 9, 2024

As always this purchase was awsome and our salesman Chris was wonderful.

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Google Nov 9, 2024

Jennifer was great - answered all our questions, got the service manager to research a concern identified during the test drive and worked her way efficiently through the piles of paperwork. We walked in just looking, and drove out with a new (to us) car.

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Google Nov 8, 2024

Had an amazing experience today. Jennifer is such a kind and patient person. I appreciate how much she and her team worked with me in making sure I understood everything and made sure I left happy with my purchase. 100% would recommend this dealership. Amazing team.

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Google Nov 7, 2024

Good service very helpful people

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Google Nov 7, 2024

They were friendly and were able to get me in for my servicing a couple of hours after I requested an appointment! The servicing was fast! Thank you, Toyota of Newport!!!

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Google Nov 5, 2024

Excellent car buying experience. My sales person was Chris McClure and he was great to work with. I'd recommend him if you're looking for a new or used vehicle.

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Google Nov 5, 2024

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Google Nov 5, 2024

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Google Nov 3, 2024

First of all, I have to share with you that the service manager Steve walks on water! He shepherded my tundra back to health. You would’ve thought it was his own truck because there was a lot of twists and turns in bringing it back to health and he followed everyone. I am totally sold Newport Toyota and he’s not my father-in-law!

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Google Nov 3, 2024

I’d give them 10 stars if I could! We contacted Toyota of Newport over the summer inquiring about a vehicle that was unfortunately unavailable. April remembered what we were looking for and kept us in mind when another Highlander Hybrid popped-up in their inventory. Without hesitation we reserved it and didn’t look back! Even as an out of state buyer, the transaction was flawless and we love our new car. Such a breath of fresh air after trying to work with our large local dealers that didn’t seem at all interested in our business. When it’s time ...

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Google Nov 2, 2024

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Google Nov 2, 2024

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Google Nov 1, 2024

Great experience! I was able to drop off my truck after regular business hours and they had it ready the next day!

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Google Oct 31, 2024

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Google Oct 31, 2024

They were quick to get me on the schedule and the check in process was smooth. They shuttled me back to work and dropped my car off when it was done. Great service!

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Google Oct 30, 2024

Sales was great! Not any pressure. Great car! Chris was the Best.

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Google Oct 30, 2024

I had been having issues with an engine light on and off for a bit. Newport Toyota got me right in, found the issue and returned my car with in two hours. Wonderful to not have to a long wait, a sensible diagnosis and a reasonable bill. Thank you.

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Google Oct 29, 2024

Just bought an SUV. Alli was the friendly that was needed, patient too, follow up during the sale and after was spot on. The finance guy at the dealership was relational as well, great experience all around.

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Google Oct 28, 2024

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Google Oct 28, 2024

Toyota does an excellent job checking everything on my car and fixing what needs it. They are very reliable and kind and friendly workers. I appreciate Toyota of Newport!

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Google Oct 26, 2024

Our sales rep has been Patrick. Very helpful and attentive. At the early phases of completing purchase of car. Patrick has been very helpful so far and things seem to be moving forward. Will see how it ends up.

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Google Oct 23, 2024

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Google Oct 22, 2024

They are a really good dealership to work with. The service department is quick too,

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Google Oct 22, 2024

Very helpful and kind

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Google Oct 20, 2024

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Google Oct 20, 2024

Always good service and timely. Nice crew! Thanks!!!

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Google Oct 19, 2024

Awesome buying experience. Jennifer took care of us and explained everything. We knew nothing about plugin hybrids or electric vehicles. Lots of questions … in the end we went with a Prius Prime plugin hybrid. Love the car, a bit complicated, but drives great with style and pep. Best thing is that Toyota Newport can do all service for me in Newport.

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Google Oct 19, 2024

Friendly, professional staff. I was given a sparkling clean fresh smelling loaner!

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Google Oct 18, 2024

Toyota of Newport service is always a good experience. They are quick and everyone is so nice! Keep up the good work!

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Google Oct 18, 2024

Without having much experience buying from dealerships, I was nervous it was going to be a high pressure, stressful experience. It wasn’t like that at all at the Newport, Oregon Toyota. I initially went there because they had just what I wanted. I’ll definitely return again because it was a lovely experience. April Marie is super helpful and not at all pushy. Plus, she and Jerry went the extra mile and very quickly got me a new purchase order when I made a mistake on the first one, ensuring I would be able to pick up the vehicle ...

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Google Oct 18, 2024

Great experience 😁

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Google Oct 18, 2024

April and Jerry were Awesome! Everyone we interfaced with was beyond friendly, gracious and professional

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Google Oct 18, 2024

Allison was super friendly and made the car shopping experience really enjoyable. She went above and beyond anything I could have expected. This was the best experience I’ve ever had buying a vehicle. Thanks Allison!

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Google Oct 16, 2024

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Google Oct 15, 2024

Professional, service-driven, fast, quality service!

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Google Oct 15, 2024

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Google Oct 15, 2024

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Google Oct 15, 2024

Great service and communication from the service team was also good. I particularly appreciated the shuttle service also thank you

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Google Oct 15, 2024

Great service. Great experience!!

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Google Oct 15, 2024

I'm now a Newport Toyota customer for life, great experience and fast too.

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Google Oct 15, 2024

Great service and informed me of a major issue. They work on Subarus

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Google Oct 15, 2024

Just bought a 2010 Toyota Corolla! Work with Allison. Can't say enough good things about her! She blew us away with her knowledge and great personality. She super surprised us with our payments, got us 100 bucks under what we were expecting. She was a rock star! If you're in the market for a new rig Toyota of Newport is the place to go!

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Google Oct 14, 2024

I was hesitant to go into a dealership because of pushy salespeople. I stopped into Newport Toyota after researching my car for about 6 months. I had no intention to buy that day but just to physically look inside and sit in the 2024 Rav4. Chris entertained me and never pushed anything on me. They provided an actual fair amount for my trade in and made buying the car a reality. They were so kind and everything I’ve been hoping for and didn’t get buying my last 2 vehicles. Chris also went the extra mile and got my phone connected to ...

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Google Oct 14, 2024

I’ve been a customer since I was a teenager, back when they were Toby Murray’s…and I’m now almost 30. They’ve always explained all my services to me and have always asked permission before adding anything to my services. Ray Bennett in the service center is always professional and it’s nice to see a familiar face every time I go in!

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Google Oct 13, 2024

Cassi was so hopeful and all the extra help I needed, my wiper blades, new license plate holders. Car wash....she made sure it was no problem and even though my car was real sick, your whole staff was so friendly and helpful! Thank you! Was the only true 'light' I saw last week. Thanks again, Misti Locklear-Pierce

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Google Oct 11, 2024

4 stars instead of 5 only because of dirty hand/finger marks on the white headliner around the driver's door. This is not the first time it's happened. Otherwise the service advisors are always friendly, courtesy and professional as I expect the service staff would be as well, if I ever met them. Dennis

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Google Oct 10, 2024

Richard was welcoming, friendly and very helpful from choosing a car that was suitable to needs to driving out after sale was complete. Would highly recommend

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Google Oct 9, 2024

Expedient service and a great team!

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Google Oct 9, 2024

very good

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Google Oct 8, 2024

Toyota of Newport amazing customer service I had a seat belt buckle issue and they fixed it all safe 5 stars

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Google Oct 6, 2024

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Google Oct 4, 2024

Quick service with no unexpected charges.

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Google Oct 2, 2024

My experience at Toyota of Newport is always professional. Thank you for another great experience.

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Google Oct 2, 2024

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Google Oct 1, 2024

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Google Oct 1, 2024

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Google Sep 30, 2024

Both times I had warranty service at Toyota of Newport the service time was around an hour. I love that.

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Google Sep 29, 2024

I drove in to check on a vehicle and walked away with my new Prius courtesy of Toyota of Newport and Alli, a super knowledgeable and friendly salesperson who made the whole buying experience seamless and helpful. From the time I was there through picking my car through everything from paperwork to helping get my new purchase home I have to admit this was the best easy car buying experience ever thanks to your very professional and friendly staff. I would recommend Toyota of Newport to anyone looking for a nice stress free experience when looking to buy your next ...

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Google Sep 26, 2024

Easy and fair experience

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Google Sep 26, 2024

I’ve had my Toyota serviced in Toyota shops and reputable garages in other states in the past three years and unfortunately, had to deal with simple mistakes like a loose oil filter, or loose oil drain plug, or especially, overfilled oil and tranny fluid. Thankfully, I did NOT have to deal with this at Newport Toyota. Also, they charged me less than quoted, and the amount was reasonable. I’m so glad to see they care about the quality of their service.

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Google Sep 25, 2024

We have had a wonderful experience. I found the car in the color and model wanted. Joe was professional, helpful, thorough, friendly and informative.

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Google Sep 24, 2024

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Google Sep 18, 2024

Very professional service manager and the technician. Time estimates were right on track and even better.

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Google Sep 17, 2024

My credit is not perfect but Jennifer found a loan company that would help me. I bought a 2021 Ford Edge SEL. It's a very nice used car with just over 60,000 miles. Looks new inside and out! And drives beautifully! They have several nice used vehicles along with new vehicles. The used cars all look new but for a very low price. Everyone in the dealership was so nice and helpful with my questions. I am enjoying my car and am very happy with my purchase! So, if you're looking for a new or used car, go see Jennifer. ...

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Google Sep 6, 2024

It was such a pleasure working with the amazing team at Toyota of Newport. Jennifer and Chris in sales, took exceptional care of me during the waiting period for our beautiful Air Force Metallic Blue Sienna to be manufactured and shipped. We could never have been more impressed with your crew and just how amazing the Platinum Sienna is, the exterior, the beautiful leather interior, and so many great features that we continue to explore and enjoy each day. Jennifer & Chris answered all our questions promptly, accurately and both are truly great servants of our community. I was able ...

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Google Sep 4, 2024

We were scheduled for a routine preventive maintenance checkup for the same day appointment. We have been on a 8,000+ mile road trip and planned to leave the next day. The overall service was professional and excellent.

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Google Sep 1, 2024

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Google Aug 31, 2024

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Google Aug 28, 2024

High marks for Toyota of Newport. Well managed and excellent customer service.

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Google Aug 21, 2024

Excellant as alway!!

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Google Aug 19, 2024

I have purchased two vehicles from Toyota of Newport in 2024. Joe Barger and Jennifer Krueger made the experience wonderful. Both were extremely knowledgeable, professional and just an overall joy to work with. Also, every member at the dealership I spoke with were just as incredible. Thank you so much!

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Google Aug 17, 2024

We had a great experience buying a car at Newport Toyota on August 14th! The entire team that stayed late to help my husband and I was amazing (Chris M., Ron, and Jerry G.)! They got us into the car my husband was wanting, and worked with specific lenders they knew would be able to get us the interest and payments we wanted. They even drove the car up to my husband’s work so he could finish signing for it, and it cut down on a trip back to Newport from Lincoln City. We also had our 2 year old ...

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Google Aug 17, 2024

We just purchased 2 2024 vehicles and absolutely love them. The sales people are Awesome!

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Google Aug 15, 2024

Service was on time and good. The car runs great no thanks.

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Google Aug 14, 2024

The team at Toyota of Newport was extremely helpful with the purchase of our new EV. They made sure we had the deal that was right for us. We love our new car. Thank you!

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Google Aug 13, 2024

We could not have been more pleased with the fast and courteous service!

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Google Aug 13, 2024

Great response and repair time. Service was great. I wouldn't take my car anywhere else and this is where ill buy my next car.

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Google Aug 8, 2024

Quick and courtesy service.

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Google Aug 4, 2024

easiest process I've ever had buying a new vehicle. The price quoted was the price I paid and the finance/closing department was wonderful. April Paulsen was a great salesperson. keep in touch during the whole process.

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Google Aug 3, 2024

Great buying experience. Chris did great and got us multiple cars to drive from Corvallis. Fair deal, great car, nice folks. Thanks

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DealerRater Apr 12, 2024

Very helpful salesman. Not pressuring, informative and searched out info when he didn't know it. Helped negotiate a trade in on a new Rav 4 Hybrid. The finance person, however, was insensitive to my time-frame late in the day and tried to "wear me down" to accept extra warranties with inadequate l o n g explanations, despite knowing I/we had a long way to drive home in sketchy rainy condititions. Took at least an hour and a half longer than it should have to get things finalized. Nearly walked out without signing the agreement. It also seemed ...

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