Customer Testimonials

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Google Jul 17, 2025

So help full! Thanks

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Google Jul 16, 2025

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Google Jul 16, 2025

Took my 24' land cruiser for its 10,000 mile service here. Scheduling the appointment was about a week out as they have a smaller service department than other Toyota dealers but the service was done right in a very timely manner and I was helped by very kind service reps. All in all it was a hassle free and quick experience.

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Google Jul 14, 2025

Toyota Newport is the BEST!! I will always do business with them! Hands down best dealership in Lincoln County!!

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Google Jul 13, 2025

Very easy going staff, no pressure to buy. Helped me out a lot with my trade in. Will definitely recommend to anyone looking for new or used. Thank you Toyota of Newport!

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Google Jul 13, 2025

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Google Jul 12, 2025

Friendly and no pressure experience at Newport Toyota with April. My wife and I bought a new Prius! Thank you April! 🥳 We’re so happy to start our new life in Oregon with a Toyota!

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Google Jul 12, 2025

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Google Jul 11, 2025

I had a 5 * experience buying a new to me car from Toyota of Newport! My family and I had the pleasure of working with April Poulsen. April was amazing and made sure that we felt taken care of, informed and respected in our venture to look for a new car. We drove all of the way over from Creswell and let me tell you, it was well worth the trip. I would highly reccomend anyone in the market for a new to them car take a look at Toyota of Newport! Bonus is the fresh clam chowder for dinner and ... Read More

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Google Jul 10, 2025

Well the test drive went good but on the highway and 13 mile trip to depoe bay not so good tranny showing signs it is going out big time clunking and hoping out of gears and not going into drive but even one at newport toyota were very nice and starting working on the problem fast getting us a loaner car so all in all even though a bummer I tried stay positive

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Google Jul 8, 2025

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Google Jul 6, 2025

Sales man knew just what I was looking for and made it very pleasant even my dog enjoyed it

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Google Jul 5, 2025

Fast and fair. Was worth the drive over from the valley.

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Google Jul 4, 2025

I brought my Lexus here for basic maintenance…..great shuttle service and had everything done in 90 minutes. Being only a mile from my home, it was very convenient. Prices were reasonable as well compared to Lexus dealership. Kudos to Ray for an efficient transaction.

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Google Jul 3, 2025

Excellent service!! Everyone was very attentive, knowledgeable, courteous and helpful. Kudos to John, Chris, Jerry and the detailing crew! Great teamwork! I highly recommend Toyota of Newport for anyone looking for a new car!

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Google Jul 3, 2025

I recently had an out of warranty major engine issue that was quickly diagnosed and subsequently repaired in an expidious manner. Ray Bennet, Steve Smith were very accommodating and master technician Jake Chanley's skills were very evident The pricing was completive and the follow up interest was great. Thank you all

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Google Jul 1, 2025

It was super easy to get my car in for service, they had next day availability when I made my appointment, they communicated well, and the total wound up being less than the initial estimate, which was an added bonus! 🙂 I also really appreciated the complimentary car wash. 🤩

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Google Jun 27, 2025

Great experience. They were flexible when I needed to reschedule. Loved the text option to approve recommended maintenance.

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Google Jun 26, 2025

Toyota of Newport and their staff are some of the most professional I've had the good fortune to work with. Their great integrity and great work ethic inspire trust and loyalty. I'd recommend them to everyone! Highest regards, Tom Bassett

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Google Jun 26, 2025

Excellent customer service and helped us find just what we wanted in a car .

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Google Jun 26, 2025

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Google Jun 25, 2025

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Google Jun 24, 2025

Fantastic experience! Quickest transaction we’ve ever experienced. April and team are amazing.

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Google Jun 24, 2025

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Google Jun 23, 2025

April was an amazing help! She was honest, easy going, and overall just a joy to be around. The process was easy, she made sure i was happy with my purchase and went above and beyond! 10/10 recommend April! Jerry was a great help with finances and can crack some jokes too LOL

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Google Jun 22, 2025

They made it simple and easy during my first dealership purchase. The entire crew was a great help and understanding. Easy people to work with.

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Google Jun 22, 2025

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Google Jun 21, 2025

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Google Jun 20, 2025

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Google Jun 19, 2025

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Google Jun 19, 2025

We had April as our sales person. She was awesome and super nice about everything. We had a great experience with her when I had bought my car.

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Google Jun 19, 2025

Such friendly, professional and personal service from staff. I have returned to Lithia Toyota from out of town because of my loyalty to Sales Manager Brian Berg.

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Google Jun 19, 2025

Disappointed with this place no ac in waiting area no TV pothole parking lot with no designated parking for service and late on having done. Repairman went thru my stuff in box then leaves stuff sitting out and doesn't put stuff back where it was. Overall not happy, they did service I hope. I scheduled service to find it wasnt on schedule when I arrived. Poor customer service

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Google Jun 18, 2025

We were on a 6,000 mile road trip when we couldn't remove our key from the ignition. It turned out to be a non-Toyota car mat issue but could have derailed our plans for the day. Thanks to Chris and the team for fitting us in and getting us back on the road quickly. We were impressed with the service.

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Google Jun 14, 2025

Jennifer is amazing. She works hard to find us whatever we need. Over the years our family has purchased 6 vehicles from Jennifer.

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Google Jun 14, 2025

I had service on a 95 Toyota Camry at Newport, OR service deprtment this week. New timing belt, water pump, thermostat, door windows stopped working, and oil leak somewhere under the car. I made a few phone calls and each Chris was very courteous and helpful. Our shuttle driver was courteous and drove the van in a safe maner. As the tech did the trouble shooting of the door windows and oil leak Chris let me know what they found and I was given opportunity to accept or decline the additional service. Chris also advised of what the additional cost would ... Read More

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Google Jun 14, 2025

The service team always provides the best service.

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Google Jun 13, 2025

Andy and the whole crew at Newport Toyota were very professional and courteous. It was one of the easiest vehicle purchases I’ve ever made.

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Google Jun 13, 2025

Great, quick service, reasonable prices.

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Google Jun 10, 2025

I have to tell you a little story... I've been around this dealership for several months now because I'm a professional detailer. You want to talk about a store that runs well I've ran many many things in this place is brand like a well oil machine. Let's just start at the bottom one of the detailers in the back is named Keno. If you're going to get your car cleaned or if you are buying a car you want it cleaned by this kid. There's several other detailers in there but this is ... Read More

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Google Jun 10, 2025

Excellent quick service for oil change. Chris was friendly and welcoming.

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Google Jun 9, 2025

Always a good experience, friendly, professional service.

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Google Jun 8, 2025

Very professional group of people that get me in and out real fast. Very knowledgeable and honest.

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Google Jun 8, 2025

I love my new 2025 Toyota sienna xse awd I called in the morning and Andy the sales guy was very helpful they took my trade in gave me what I wanted for it and got me in the new van they are very friendly and nice there I had been looking all over oregon for a new Toyota sienna and they got me in one and even held it tell I drove from sweet home to Newport thanks Andy and your sales manager I'll be back if I ever need a new vehicle Thanks again guys

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Google Jun 7, 2025

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Google Jun 7, 2025

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Google Jun 7, 2025

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Google Jun 7, 2025

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Google Jun 5, 2025

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Google Jun 3, 2025

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Google Jun 3, 2025

Great experience, joe helped us get the best rate we possibly could get for our new 4runner.

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Google Jun 3, 2025

This was the best car buying experience I’ve ever had! Jenn made everything easy start to finish. She kept me updated every step of the way, and worked with all of my questions and requests. Will be back when we need another new car!

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Google May 30, 2025

Great support of my service needs and concerns with my car. They listened, serviced my car and provided feedback. Totally satisfied with the service received. Thanks Newport Toyota.

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Google May 30, 2025

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Google May 29, 2025

Always fast & friendly.

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Google May 27, 2025

April did an outstanding job, she went the extra mile. Very happy with my purchase and service at Toyota of Newport.

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Google May 27, 2025

Great prices, good selection , good people .

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Google May 25, 2025

Wonderful experience. The process was very smooth and easy. Worth the drive from Vancouver. Best price I could find anywhere. The value on my trade was 10% higher than any other dealership. Highly recommended.

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Google May 24, 2025

Wonderful work on my Tundra. On time and clean. Great service. See you next time.

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Google May 24, 2025

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Google May 23, 2025

Such a great experience definitely recommend.:)

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Google May 22, 2025

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Google May 21, 2025

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Google May 19, 2025

Great experience! I have shopped at this store for more than 50 years. Joe is low pressure and takes care of his customers.

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Google May 18, 2025

April Marie was great to work with. She communicated timely and was responsive and straightforward through the entire transaction.

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Google May 17, 2025

Chris and his staff were very experienced and helpful with all our needs and questions took care of everything needed to complete the sale

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Google May 16, 2025

Have been great every visit!

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Google May 14, 2025

Friendly help and good service. Diagnostic work solved my electrical problem. I will return again in the future.

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Google May 13, 2025

Tom Teeter & Ray Bennett went the extra mile for our family. I can’t express my gratitude and appreciation for the excellent and prompt service. You guys rock. So I glad I bought our TRD Pro Toyota truck at the local dealer. Also, shout out to Liam Gaskill. He’s got impeccable manners and drive. I will always get my Toyotas serviced at Toyota Newport and Toyota Corvallis., They treat their customers like family. Customer service matters and you deserve all the stars. ⭐️

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Google May 12, 2025

I was treated well and with respect. This is not a high pressure, talk you into a car, kinda place. Jennifer was open and honest about all things. Transaction was smooth without hidden extras. (I recommend looking up what fees are in Oregon so you’re not surprised). I traveled from Eugene because Newport had the exact truck I wanted. I just wish other dealers were more like this one.

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Google May 12, 2025

I can’t even express enough gratitude for how much and how hard theyworked, how much they took off the car and the warranty to make sure I was able to get financed. This place is truly a blessing. I will send everybody I know here thank you again so much. nobody else wanted to help and you guys stepped up and went above and beyond thank you.

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Google May 10, 2025

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Google May 8, 2025

Buying from Toyota of Newport was great. The sales person Jennifer Krueger was very knowledgeable. She had a no pressure kind of approach. She answered my questions and made they experience seem easier than it was. Also, our car had been in an accident so they made arrangements for Paul Mason to drive our home and pick us up to get our car. Everyone was very accommodating to our situation. I will buy from Toyota of Newport. Thank you! It was a great experience.

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Google May 8, 2025

Chris McClure was our amazing sales consultant. No pressure at all to buy and worked with us to get the price we needed. I highly recommend Newport Toyota and Chris.

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Google May 7, 2025

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Google May 7, 2025

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Google May 7, 2025

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Google May 6, 2025

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Google May 4, 2025

Our car was towed to Newport Toyota. They analyzed the problem and fixed it the next day. I couldn’t have asked for more.

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Google May 3, 2025

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Google May 1, 2025

Work was fine, my only complaint is my gauges were not how I brought it in. My lights were not on automatic or my wipers and the area where tire pressure shows was not there and the message area was not how I had it

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Google May 1, 2025

Very helpful and informative. Willing to work with me to see if we could find an affordable option for us, and never made me feel “judged”.

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Google Apr 30, 2025

We had a great experience with our service appt! Fast and friendly!

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Google Apr 30, 2025

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Google Apr 27, 2025

They were friendly, no bullshit, had direct quick answers and cared about our financial situation. From the agent, April, to financing to the manager, everyone was on the ball. We will be coming here for any future vehicle purchases.

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Google Apr 26, 2025

Tom and chris did a great job!.They took care of me,The shop knows what their doing.and the price was fair.

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Google Apr 26, 2025

On time as promised

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Google Apr 26, 2025

Professional and fast

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Google Apr 26, 2025

Came in far below est. Quickly

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Google Apr 26, 2025

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Google Apr 26, 2025

Chris McClure helped us with everything! We had a great experience with him.

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Google Apr 24, 2025

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Google Apr 23, 2025

Toyota has a great team and work efficiently with timely service and friendly attitudes.

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Google Apr 22, 2025

A very painless experience. They were great to work with; no surprises. We bought a hybrid, and the learning curve is steep. Newport explained the systems clearly and understandably.

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Google Apr 22, 2025

Great team. Made the whole process easy. No hard sales tactics.

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Google Apr 20, 2025

Outstanding and friendly service.

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Google Apr 19, 2025

Chris Saharek always goes above and beyond to make sure my vehicle and I are always taken care of!

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Google Apr 18, 2025

Our sales person, Jennifer , was AWESOME! Very knowledgeable on all of the vehicle options , add on protection packages as well financing options… Her straightforward , no pressure approach to the sale , as well as a very fair price on our trade in made the choice easy in our decision to purchase a 2025 Toyota Grand Highlander ! Thank you Jennifer !!😎

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Google Apr 18, 2025

Excellent customer service all the way around. I highly recommend Chris!

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Google Apr 18, 2025


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